1. spring51's Avatar
    My 8820 has lost its sound- it doesn't ring, beep, talk or make any sounds at all even if I turn on Loud in the phone profiles. The Satnav doesn't talk either and looking at the screen while driving is not a good or legal thing to do - help please!! Anyone know how to reset or do something to restore sound, thanks, Jill
    01-22-09 01:05 PM
  2. sunkast's Avatar
    Have you tried a battery pull?
    01-22-09 01:39 PM
  3. spring51's Avatar
    No - am a bit nervous! Does that mean i take the battery out and put it back in again? And what do I risk losing by doing that? Thanks J
    01-22-09 03:20 PM
  4. sunkast's Avatar
    Battery pulls are common and usually the first step when troublshooting an issue. With your phone on, remove the battery for 30 seconds, then put it back in.
    01-22-09 03:37 PM
  5. spring51's Avatar
    Ok tried that but still no sound.
    01-22-09 04:02 PM
  6. sunkast's Avatar
    I would recommend you call your carrier at this point.
    01-22-09 04:09 PM
  7. spring51's Avatar
    OOops - answered too quick - the battery pull did the trick! Thanks for all the help, sound now restored. J
    01-22-09 04:13 PM
  8. shajjoali's Avatar
    from where i change my sms tone

    Posted from my CrackBerry at wapforums.crackberry.com
    01-29-09 05:33 AM
  9. anita78oh's Avatar
    If this happens after receiving a picture/sound msg- go to the main menu and open your voice dialing feature. If you don't hear the complete " say a command" prompt hit end the re-launch the voice dialing feature. If you hear the entire msg- sound restored. This happen A LOT with my Curve.
    01-29-09 06:41 AM
  10. amwebb's Avatar
    I had a similar thing occur in that everything soundwise worked except I could not hear anything when making calls and the recipient couldn't hear me. So a battery pull did the trick, thanks for the advice.
    02-03-09 03:07 AM
  11. ajs1125's Avatar
    Battery Pull is the trick!
    08-29-10 09:02 AM