1. trudawg's Avatar
    so frustrating when you get a email full of html code. I thought the New OS allowed you to read html in email. Was I mistaken?
    04-29-09 09:11 AM
  2. mciriello's Avatar
    Works for me. If you are on BES (company email) it depends on the version of software your company has on the BB server.
    04-29-09 10:48 AM
  3. eddiek's Avatar
    Go to your email on your BB, hit Options>Email Settings>Enable HTML Email. Select Yes, and you should be good to go.
    04-29-09 11:39 AM
  4. saintj's Avatar
    If this doesnt work then resend your service books. That will get it going. Im assuming that you have 4.5 running?

    Go to your email on your BB, hit Options>Email Settings>Enable HTML Email. Select Yes, and you should be good to go.
    04-29-09 02:10 PM
  5. trudawg's Avatar
    yes I'm running the new os now. Thanks I will try that in a few
    04-29-09 07:35 PM
  6. tack's Avatar
    You definitely need to send your service books again. I had to do the same thing on my 8830. Your old emails will not be html, only new ones received btw.
    04-30-09 05:17 PM
  7. trudawg's Avatar
    yes resending the service books worked. Except html pictures don't load but you can see the outline of them. I'm guessing it just takes time, but I had to hit the BB button and select download pictures
    05-01-09 08:42 AM
  8. s4bill's Avatar
    You definitely need to send your service books again. I had to do the same thing on my 8830. Your old emails will not be html, only new ones received btw.
    How do you resend the service books on a verizon 8830?
    05-01-09 10:46 AM
  9. Byrd-ie's Avatar
    To resend service books try this if it does not work there is another way but try this first

    attach device to desktop manager and synchronize should update them
    Last edited by Byrd-ie; 05-01-09 at 04:10 PM.
    05-01-09 03:31 PM
  10. saintj's Avatar
    You can log onto your bis webite and resend from there. you can also resend them from your phone.

    How do you resend the service books on a verizon 8830?
    05-01-09 06:40 PM
  11. matthew_i's Avatar
    yes resending the service books worked. Except html pictures don't load but you can see the outline of them. I'm guessing it just takes time, but I had to hit the BB button and select download pictures
    There is an option to automatically download pictures, but it only appears to work for contacts in your address book. This is probably for security reasons. I have only be able to get the images using the menu option.

    Posted from my CrackBerry at wapforums.crackberry.com
    05-02-09 09:20 PM
  12. QWKSNKE's Avatar
    Go to your email on your BB, hit Options>Email Settings>Enable HTML Email. Select Yes, and you should be good to go.
    I have 3 email addresses on my BB and this option only comes up on one.

    The funny thing is, the message service name in options>email settings> has the same address regardless of what email account I do this procedure in.

    When I change the message service to what it should be, the html option goes away and I get a standard menu. Does that seem correct?
    05-04-09 08:38 PM
  13. QWKSNKE's Avatar
    ok. got my service books resent by going to

    menu button>email settings>servicebooks

    but message name in email account>options> email settings is still the same for all. I guess this is the norm
    05-04-09 08:52 PM
  14. eddiek's Avatar
    ok. got my service books resent by going to

    menu button>email settings>servicebooks

    but message name in email account>options> email settings is still the same for all. I guess this is the norm
    Select the email address by pushing the trackball. You will get a drop down menu with all email addresses on your BB. You can then modify the settings for each email address.
    05-05-09 02:02 PM
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