1. Gustavo Moussalli's Avatar
    Hi all,
    i bought a cingular 8800 bb unlocked and now i cant access my mails because i can't register it to my current mobile carrier (TIM Brasil) because it says that this PIN and IMEI has already registered by another carrier (Cingular). WHAT SHOULD I DO ????? The phone is working but no mail.
    06-13-07 05:38 PM
  2. anon(153966)'s Avatar
    Welcome to CrackBerry.com!

    Two options:
    1. Have the original owner remove it from their BIS account, by added another Pin / IMEI...

    2. Calling Cingular, and asking them to release it.

    ..oh, another option, call your provider, and ask them to connect you with RIM, and have them do it...

    Option 1 should be the quickest route...
    06-13-07 06:00 PM
  3. wcjjjc's Avatar
    Can u remove a pin/imei# from your BIS acct. From your bb or do you have 2 be on a pc?? Is this that option that says change handheld... on your e-mail settings page on the device?

    Posted from my CrackBerry at wapforums.crackberry.com
    06-14-07 08:09 AM
  4. EmptyInTheHead's Avatar
    I had to do this once and if I recall had to have RIM do it. They had me fill out a form and send it to my old carrier. It was a huge pain in the butt and took about 6 weeks to complete.
    06-14-07 06:25 PM