1. Richy Rich's Avatar
    Went from a 7 series on Verizon to an 8830WE.

    I had been using Act but lately had to shift to Outlook for various reasons. So my syncing changed from Act to Outlook.

    Now, when I transferred my data to my 8830, the phonebook only has the barebones info in it and not the notes that I had. There are a zillion notes that are lost.

    How would you suggest I transfer the notes that were in the phone book from my old blackberry to my new one? Thanks

    --Richy
    08-09-08 08:17 AM
  2. srplummer's Avatar
    Welcome to CB!

    Did you backup using Desktop Manager? If so all you have to do is a restore. Or, if you still have the old phone, use the "switch device" feature in Desktop Manager.
    08-09-08 08:20 AM
  3. Richy Rich's Avatar
    Thank you for the welcome, I really appreciate it. I hope I can contribute here more than I take.

    I did restore this way...but then I sync'ed and I think this is where I went wrong. Why won't this sync from outlook and include my notes? Maybe there are settings I wasn't aware of?
    08-09-08 09:20 AM
  4. srplummer's Avatar
    You must configure your sync.
    08-09-08 09:21 AM
  5. jidx's Avatar
    Welcome to CB!!!
    08-09-08 09:23 AM
  6. srplummer's Avatar

    Last edited by srplummer; 08-09-08 at 09:27 AM.
    08-09-08 09:24 AM
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