I have same issue as well -Contacts not syncing from Outlook to BB-, but got there differently. Verizon transfered all 306 of them and all was fine. I used teather to do sync and all worked. Then my corporate reset my BB as there was an e-mail issue. Now the teather will not sync and the error I'm getting is that the BB is confitured for blue tooth sync and I can't find where to change this.