Help - Fatal Error during firmware upgrade-but working a little - maybe a save here?
I've read a ton of threads about this but can't find one like mine. Bottom line is; I was upgrading from 3.7 to the newest firmware version; 4.2 or 4.5 - whichever... I'm with Sprint. Yes, I back up to my PC weekly, but I have a brand new PC as of 4 days ago. The other had crashed (hard drive gone-dead-5 years old), so I had not backed up my BB yet (yes, kicking myself). Downloaded the DM on my new PC, did NOT back up my BB (yes, should have - I know), and started the firmware upgrade.
I just got home from a trip and was unpacking and walking around my bedroom alot (this new laptop is for use in bed at night - my office desktop has no BB DM even installed as it's for work). I tripped over the friekin' cord, it unplugged and red message - Fatal Error...blah blah blah. The phone screen was black w/ the light on in solid red. I took out the battery and put it back in and it came on after a solid 10 minutes of the hourglass on a white screen. It works, however, everything is in black and white (the desktop), icons about 1/4 of the size they were and all info is gone (apps, addresses, notes, etc.). I HAVE HOPE THOUGH. When I go into the "Status" it shows I have a TOTAL of 21 million bytes. Total. I checked the status right before this crash happened and my total bytes was 80million (?) and I had 21 million FREE. So, it's almost as if I'm on "the other side ("21 million free bytes side") of my BB. I can place and receive calls and access the internet and text and email. But the calculator states not installed, Sprint Software Store won't load, etc.
I've tried to reinstall the 4.2 (or newest, whatever it is) twice and it just says already installed. I know I can wipe it, but as many of you can understand, MY LIFE is on this BB, complete calendar, birthdays, notes on everything, and over 150 address book entries w/ #'s and addresses.
Anyone have good news for me on this? Do I uninstall 4.2 and reinstall the old or will that wipe it clean? I want to save my info on it if I can.
Thanks fellow BB peeps! :)
Posted from my CrackBerry at wapforums.crackberry.com
Found the file - still a little issue
You rock JEFF! It created an automatic backup. So, I loaded the app and the upgrade stayed put. I had been at 3.2 and now am at version 4.5. In my DM, my "Notepad" or "Notes" was listed at one point and I saw 58 entries. Exactly right. However, my phone is full color and almost everything restored, except:
#1: The trackball moves to everything smoothly but doesn't work when clicked at all. It was 100% fine before, so I'm sure it's a software thing, not hardware.
#2: Memos are gone from the handset and I don't seem able to recover it from my Desktop Manager. I now have "Voice Recorder" which I didn't have at 3.2. I don't mind not having the Memos to use consistently, but I DO need to access the info from the 58 memos I had created when on Version 3.2. Can I now downgrade back to 3.2 maybe, since all info is restored on my phone?
And maybe I need to reload something to fix the trackball issue...
So, please help here if you can. Thanks so much!