1. ahdrum87's Avatar
    So the situation is that I can get my phone replaced but it may take 2 months. I can go through insurance but it may still take 3-4 weeks. Or i can take either a MotoQ or a Pearl 8130 from sprint. Anyone have any ideas. I'm trying to weigh all the pros and cons. I like my 8830 but don't have much option. Can anyone help. Anyone able to point me in the best direction to compare the 8130 and the 8830 side by side. I keep finding trade offs with each and used RIM's site to do it. But wonder if anyone has a better solution. Any help would be great. Thanks so much.
    04-22-08 11:21 PM
  2. shadygrady's Avatar
    2 months! 3-4 weeks? will they take the 8130 back when your new 8830 comes in? or is the offer "pick an option"
    04-22-08 11:35 PM
  3. ahdrum87's Avatar
    Pick. Hence why I'm so worried. I want to know what's best so I'm researching. I worry I'll get the pearl, hate it and have them say well sorry you picked it. Plus theres the price difference. I hate corporate vendors with sprint.... well .... sprint in general.
    04-22-08 11:46 PM
  4. shadygrady's Avatar
    i can see why. these are terrible options. how much is the pearl going to cost you? you can pay the termination fee, go with at&t, and get a curve for free (if you like the curve).
    04-22-08 11:52 PM
  5. JRSCCivic98's Avatar
    If you're paying for insurance on a timely manner, then they should replace your phone through insurance in a timely manner. Just recently someone else was getting the waiting game from the insurance company, until he raised ****. You pay the montly insurance fee for a reason, they need to step up. Threaten to sue them for making you pay for a service that they cannot stand behind.
    04-23-08 08:05 AM
  6. NoMoreWindows's Avatar
    I don't like the pearl because it is small and doesn't have the qwerty keyboard. The Q isn't a berry, so that would be a no. A month without a berry, No! I am glad I don't have to make those choices.
    04-23-08 08:17 AM
  7. JazzeeJEF's Avatar
    Why is it gonna take so long??
    04-23-08 08:54 AM
  8. donpnor's Avatar
    At vzw a similar situation happened with a buddy. Insurance put him on back order for an 8830 and he waited a week before he'd had enough. Turns out the store manager worked it out with the insurance company to have him pay the 50 deductble to insurance and then the insurance company paid the store for the cost of a new one they had in stock.

    Yup that's right, I said it, VZW actually bent over backwards to help out. You just have to ask the right people!

    Posted from my CrackBerry at wapforums.crackberry.com
    04-23-08 10:43 PM
  9. ahdrum87's Avatar
    Good to hear because I am changing to VZW, I think. I was called about a new phone being in from sprint. Go in they change the phones out. I look at it and the escape key is almost falling off. Say it to the tech, and he takes both phones back to his tech in the back room. Comes back and says look they all do that a little. My response was "they all do that when you break them" I told him to change the esn's again and give me my phone back. I am cancelling on monday I think. Anyone have suggestions on a carrier and phone? I'm new this is my first blackberry.
    04-26-08 08:51 AM