Everything lost, back to initial startup???
My 8830 just froze up on me, that is normal as you know, happens with this phone. But I usually could do a soft reset and all is good. But none of the keys were responding, so I pulled the battery out and waited a minute before popping it back in. Once I finally did, the BB booted up like when I first bought it. Lost all my contacts, emails, texts, everything. Also it has less features than when new. I can't changes themes, pictures, convenience key, control panel...none of this is accessible.
Is it something I'm missing here?