I had the same problem a week ago. We deleted my profile from the BES server and I deleted the account from my phone. Then I restarted the phone, connected to Desktop Manager, and added the email address again. Once the activation process was complete, I was able to reply to email messages. Let me know if this works.
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Originally Posted by rbrisbane
I can not reply to email messages. The option is not there anymore when you push the trackball. I can forward, and receive without a probelem.