1. Shah33m's Avatar
    Hi

    i have read many threads and post and still cannot get the OS install to complete.

    Here is what i did.

    Firstly, Downloaded and installed the latest desktop software from the blackberry website.
    I then searched for loader.exe in the RIM folder but did not find it. I also did not find the vendor file.

    I connected the phone to the PC and ran the desktop software. I then got a message that i could update the software and that i need to click the "Repair" button, which i did.

    The software downloaded and then installed on the phone.
    the next step (as per the install) stated "Reboot: connecting to device" it continued but then gave me an error message at the very end that i need to insert some password on the device an continue, however the device only shows the blackerry startup screen. So this was of no use.

    Secondly, i manually downloaded the software specific to the device and installed it on the PC, i then went to the RIM folder but still no loader.exe or vendor file.

    I am guessing that the install would be easier doing it through the loader that the desktop software.

    Can anyone help me, im not sure what to do next.
    07-19-14 05:31 AM
  2. zocster's Avatar
    What operating system running on your pc?

    Sent from pin:2AD743B7 via Tapatalk Pro
    07-19-14 05:33 AM
  3. Shah33m's Avatar
    Oh forgot.

    windows 7
    07-19-14 05:35 AM
  4. zocster's Avatar
    http://forums.crackberry.com/blackbe...ws-7-a-648945/ try looking there for vendor file locations. Ensure you've enable viewing of hidden folders etc

    Sent from pin:2AD743B7 via Tapatalk Pro
    07-19-14 05:37 AM
  5. Shah33m's Avatar
    http://forums.crackberry.com/blackbe...ws-7-a-648945/ try looking there for vendor file locations. Ensure you've enable viewing of hidden folders etc

    Sent from pin:2AD743B7 via Tapatalk Pro
    Thanks, will try this later as i am not at my PC now and post feedback.

    Speedy replies appreciated
    07-19-14 05:41 AM
  6. Shah33m's Avatar
    still cannot find vendor file. I tries searching the whole C: and nothing relating to blackberry.

    How come after installing the device OS is there no loader or vendor file?
    07-19-14 08:29 AM
  7. Shah33m's Avatar
    Any help on this? Or perhaps an older version of device software that might have the loader?

    Sent from my HTC Desire using Tapatalk 2
    07-20-14 04:10 AM

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