1. xtinktor's Avatar
    I have an 8800 w/ OS v4.5.0.161 ... and I'm running Desktop Manager 4.7

    Recently, I had to wipe my device, and start over, and I re-installed all of my BB software.

    Ever since, I no longer get the pop-up on my Desktop Manager asking if I want to Back-up my device or not.

    I tried going into Backup & Restore > Options > Automatic Backup Settings, but everything is greyed out. I am still able to sync, and create a new encryption key, etc, but this option isn't available to me. I know the walk-around is to manually do the backup, but when you're extremely busy, you forget to do it, and this little pop-up is a good reminder.

    I uninstalled the Desktop Manager, deleted all the RIM / Blackberry entries in Program Files, and then re-installed the software. The issue still exists.

    Is there possibly something in the Registry that is blocking this feature to be available?

    09-16-09 12:18 PM
  2. epeter1's Avatar
    You should update DM to 5.0 if you can and see if that helps.
    09-18-09 12:57 PM