1. jamesoutlaw's Avatar

    My 8830 says it's charging, but the battery does not charge up. I have tried mulitple batterys but it still does not work.

    All the batterys took charges just a few days ago, but now the phone is not charging, but like i said, it says its charging.

    I am on a work trip 2000 miles from home, what do i do!?

    Thanks so much for any help.

    11-18-09 11:58 AM
  2. mciriello's Avatar
    The 8830 had some issues with the USB port; perhaps you've got a loose connection? Though I assume if that were the case, the phone wouldn't indicate that it's charging.

    Are you with any other 8830 users? Perhaps you can switch batteries and see if your battery charges in the other person's phone.
    11-18-09 12:41 PM
  3. jamesoutlaw's Avatar
    hi, yes the batteries do charge in other phones.


    thanks for your help
    11-18-09 12:49 PM
  4. mciriello's Avatar
    Sounds like the juice isn't getting from your USB port to your battery...I'd guess there is a hardware issue there somewhere but don't know enough to diagnose it beyond that.
    11-18-09 01:02 PM