1. LIVEVIL's Avatar
    I have the latest BB desktop manager, but no application loader anywhere. What gives? Anyone else have this problem?

    Version 4.3.0.017
    06-04-08 12:32 PM
  2. uncheels23's Avatar
    did you download the handheld software to your computer ?
    06-04-08 12:33 PM
  3. absolutbmc's Avatar
    I had the same issue and I downloaded the Blackberry OS and installed it onto my computer.
    06-04-08 01:13 PM
  4. jeffh's Avatar
    Two different pieces of software. You have to have both the Desktop Manager AND your device OS installed on your PC.

    The Desktop Manager is currently version 4.3.0.17. I downloaded the "English-only without Media Manager" version. I previously had the Media Manager version. Without Media Manager, Desktop Manager starts and shuts down much more quickly.

    The 8830 OS just updated yesterday to 4.2.2.196. You can download them both from the Verizon site. Once you install Desktop Manager you'll have the Application Loader.
    Last edited by JeffH; 06-04-08 at 03:36 PM. Reason: added version details
    06-04-08 02:48 PM
  5. LIVEVIL's Avatar
    Thanks for the replies. Trying to fix it all now.
    06-05-08 08:02 AM
  6. LIVEVIL's Avatar
    Ok, so I installed the new software and still no application loader
    06-05-08 08:13 AM
  7. jeffh's Avatar
    What version do you get when you look at options/help/about?

    Posted from my CrackBerry at wapforums.crackberry.com
    06-05-08 08:15 AM
  8. LIVEVIL's Avatar
    The latest posted here
    06-05-08 08:22 AM
  9. jeffh's Avatar
    Which option pkg? Eng/multi-lang? Media mgr or no media mgr?

    Posted from my CrackBerry at wapforums.crackberry.com
    06-05-08 08:25 AM
  10. mlaskin's Avatar
    afraid I am having the same issue. it syncs fine but the application lader software just iisn't there. perhaps I am not loading the OS on my computer. Is that a separate disk?
    06-05-08 09:03 AM
  11. jeffh's Avatar
    The AL is part of DTM, not the OS. I can't figure out what's happening here. I just updated both dtm and the os yesterday and didn't lose the AL. I'm wondering if there's some problem with the particular download pkg you guys used. That's why I asked abt the specific pkg. Which one did you d/l?

    Posted from my CrackBerry at wapforums.crackberry.com
    06-05-08 09:09 AM
  12. jeffh's Avatar
    Sorry, misread second part of your question. You have to d/l the device os separately from the web. It doesn't come on cd with the device.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-05-08 09:11 AM
  13. LIVEVIL's Avatar
    this is what I DL'd

    BlackBerry Handheld Software v4.2.2.353 (Multilanguage)

    Package Version: 4.2.2.353
    Consisting of:
    Applications: 4.2.2.196
    Software Platform: 3.0.0.81
    File name: 8830EFS_PBr4.2.2_rel353_PL3.0.0.81_A4.2.2.196_Bell _Mobility.exe
    File size: 88.83MB
    Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.


    Download Software
    06-05-08 11:13 AM
  14. jeffh's Avatar
    Now we're getting somewhere. I have 4.2.2.196 platform 3.0.0.84. And I see "Bell" in your filename. Are you a Bell user? Yesterday's update was from Verizon. If you d/l the bell os and try to install it on a verizon device, it should not install unless you have removed the vendor.xml file. Did you do that? Accessing via wap, I cannot see your profile, so I don't know if you are verizon or bell. If verizon, your platform number difference may be explained by your having d/l the multilanguage pack. If you don't need them, try the english-only d/l.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-05-08 11:40 AM
  15. LIVEVIL's Avatar
    I'm actually a Verizon User
    06-10-08 10:05 AM
  16. jeffh's Avatar
    The file I downloaded is titled: 8830EFS_PBr4[1].2.2_rel364_PL3.0.0.84_A4.2.2.196.exe. It's 90,801 kb.

    Since you're a Verizon user, you should be able to download it from Verizon. Your file name has bell mobility in it. Why?
    06-10-08 11:28 AM
  17. LIVEVIL's Avatar
    Good question
    06-11-08 12:52 PM
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