[jayquinnaz]

I just bought a 8830WE from a local auction. The Verizon store guy said it won't power up even with a new battery. HELP! How can I fond out if Blackberry will cover it? What the best solution here. I DO understand that auction items are not 100% bulletproof, just trying to find some good advice here! Thanks!

[BergerKing]

The primary thing is finding out when the BB was first activated. If it is over a year, that's gonna be a no-go.

If you cannot get it to power up in any way, even hooked up to a charger, odds are it got toasted or wet, and it would need a full replacement.

If it's not repairable, you can always sell it for parts, unless someone else has another idea.

Posted from my CrackBerry at wapforums.crackberry.com

[jayquinnaz]

How do I find out when it was originally fired up? Can I go online?

[saintj]

Kind of hard to find out since it won't turn on. You can try to trace the esn or imei. Have you placed a newly chrgd batt in ??

Posted from my CrackBerry at wapforums.crackberry.com

[jayquinnaz]

Saintj, how can I trace the esn or imei?

[saintj]

you can call into the phones service provider and ask them to look up that esn or imei. Tell them what you need it for. That should work.