1. andya41's Avatar
    Hi everyone!
    Still rather new to the Blackberry but I ran in to a problem that I need help with.
    I was on a phone call when another one came in. I answered the other call and when done, tried to go back to my first call. Couldn't! That party evidentuall hung up.
    However, my phone thinks it is still on that call and won't quit. I have shut down my phone several times but it is no use. I cannot make any outgoing calls but can receive calls. I keep getting the message that the network is busy on a call. Can't surf the net because it thinks I am still on a call.

    Any suggestions?

    Thanks.
    06-14-07 06:36 PM
  2. cheflionfoot's Avatar
    I only have mine two days and not at all familiar with the device, but maybe removing the battery and reinserting it might do a soft reset?
    06-14-07 06:59 PM
  3. andya41's Avatar
    That worked.
    You may have only had yours 2 days, but you are brilliant by my standards!
    Thanks.
    06-14-07 07:07 PM
  4. anon(153966)'s Avatar
    Welcome to CrackBerry.com, the both of you. You'll learn soon enough that if there is an issue with a BlackBerry, 9 out of 10 times, a battery pull will fix it or help it...
    06-14-07 07:58 PM
  5. JRSCCivic98's Avatar
    A battery pull or if you press and hold the ALT/rightCAP/Del it will reboot the phone just like pulling the battery will.
    06-14-07 09:35 PM
  6. jimbo1mcm's Avatar
    There are posts about this problem.
    06-15-07 03:19 AM
  7. andya41's Avatar
    Where abouts are the posts?
    06-15-07 04:26 AM
  8. anon(153966)'s Avatar
    ...do a search for 'call waiting'. About five threads come up...
    06-15-07 05:01 AM
  9. paulbent's Avatar
    or if you press and hold the ALT/rightCAP/Del it will reboot the phone just like pulling the battery will.
    Wow! What a great thing to know; works like a charm. That's so much easier than trying to remove the !%@? battery door on a BB 8830.

    Where did you find that out?
    06-17-07 01:53 PM
  10. Lonewolf's Avatar
    A battery pull or if you press and hold the ALT/rightCAP/Del it will reboot the phone just like pulling the battery will.
    Good info, thank you
    06-18-07 02:32 PM
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