1. bwall0207's Avatar
    Hi,
    I have a problem with 8830 sync w/Outlook. 8830 grabs the e-mail first and shows as a read item in outlook? How can I change it so that Outlook grabs the e-mail first as keeps as new until read?

    MS was of no help?

    Thanks!
    10-20-08 09:25 AM
  2. JRSCCivic98's Avatar
    Turn off Wireless Reconcile on your email settings on the BB. Are you BIS or BES for the email setup? This is the default config for email. It's working as designed. Why would you want to keep it unread in Outlook if you've already read it on the BB once? You'll be doing double work.

    I don't suggest you turn off Wireless Reconcile if you're on BES, only do it if you're on BIS and REALLY want it to keep from syncing the status of the emails back and forth. However, I still think it's a waste to limit yourself like this.
    10-20-08 09:38 AM
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