1. Stevenosnibor's Avatar
    Good morning,
    I have tried to download a ringtone three times and never received an e-mail.
    Can you tell me what the problem is?
    06-08-09 08:55 AM
  2. dukill's Avatar
    Are you using any type of spam blocking software? Had the same issue and the emails where getting held up in the spam folder and I had to add noreply @ crackberry.com to my safe senders list to get the email to make it to my inbox. Check you junk\spam folders to see if it got redirected.
    06-08-09 11:34 AM
  3. Stevenosnibor's Avatar
    Thanks for your input. I do have a firewall,however I do not know how to find junk mail on my Blackberry. Any thoughts? I did get my confirmation to crackberry,but have not received any other e-mails on my account.
    Thanks.
    06-08-09 04:16 PM
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