[Go Broncos]

I have a 8830 world edition from Alltel my problem is that when I hook my BB to my laptop and use the desk top manager it asks me for a password. I've tryed the password that unlocks the BB phone it's self and that dosen't work.

[mcb]

Mine asks for my email user name and password for Outlook. Is that it?

[Go Broncos]

No it's after I installed the desktop manager to the laptop and plug the phone in to access the desktop manager. The phone is a business phone we use Novell for e-mail. Desktop manager asks for just a password to let me use the program

[NB25]

I am having the exact same issue. It is prompting me for my password to my device, and when i put in the password that works on my device it won't recognize it. Any Ideas?

[Go Broncos]

The problem was me. My password was 12345678 lets say on the BB its also wersdfzx I didn't type that on the laptop

[NB25]

That is exactly what my problem was as well.

[Berryman]

That's what I suggested then!

[nickadelman]

i bet it's for the certificate or key store or whatever it's called... you can cancel it if so... it's not needed for syncing...

u can get rid of it by using the app loader to remove it