1. aeon.skoble's Avatar
    Newb question - for the first month, I used the travel charger, but last weekend I tried to charge my 8830 with the USB, and was informed that I lacked the correct drivers. I take it the DSW includes this, but the IT guy here told me NOT to install the DSW. Is there a way to get the charging drivers without installing the DSW?
    05-12-08 01:14 PM
  2. PreferredUser's Avatar
    Getting power from the USB is not dependent on having the drivers or DSW installed. A USB plug is basically "hot" when you plug in even if your device is not immediately recognized.

    When you connect, Windoze will detect a plug and play device and want to install software (it will do this every time you plug in until you install drivers) which is kind of a pain esp. if your IT guy told you not to install drivers. BTW your IT guy will know that you connected.
    05-13-08 07:50 AM
  3. aeon.skoble's Avatar
    That's what I thought, but when I plugged it in, the blackberry told me it wasn't charging. The laptop didn't seem to care; it recognized the device but didn't say anything else. The "we can't do this" message was on the BB screen. What do I tell it to install other than the DSW? Is the driver that enables charging available by itself?
    05-13-08 08:13 AM
  4. jeffh's Avatar
    Here's a thread on the subject from a couple of months back. There are some driver issues.

    http://forums.crackberry.com/f52/bb-...problem-26615/

    And another...
    http://forums.crackberry.com/f61/883...-current-1671/
    Last edited by JeffH; 05-13-08 at 07:25 PM. Reason: updated content
    05-13-08 07:24 PM
  5. aeon.skoble's Avatar
    Great, thanks!
    05-14-08 11:22 AM
  6. mkellycole's Avatar
    My 8830 will not charge either. It says there is not enough current. Other blogs say to instal DSW to get the USB drivers but I am running on enterprise server. I do not connect to sync up. I this this is why the IT guy says don't install. How can I change the USB driver without installing DSW?
    07-10-08 06:25 PM
  7. aeon.skoble's Avatar
    Check one of the links upthread - you can use the CD for the DSW to get just the USB drivers, without actually installing the DSW. One of those links also has a download site for the drivers. I no longer recall what I did in May to fix it, but it was quick and easy based on the info I received here. Good luck!
    07-10-08 09:49 PM
  8. jeffh's Avatar
    My 8830 will not charge either. It says there is not enough current. Other blogs say to instal DSW to get the USB drivers but I am running on enterprise server. I do not connect to sync up. I this this is why the IT guy says don't install. How can I change the USB driver without installing DSW?
    The link you are looking for is on the second page of this thread: http://forums.crackberry.com/f61/883...-current-1671/
    07-10-08 09:54 PM
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