1. sjefferson21's Avatar
    I have a Storm and all my info is backed up on DM. Now that I have purchased a 8830 I would like to at LEAST sync my address book. But when I try to just hit RESTORE it backs up everything BUT my address book. THEN when I go to use the device switch wizard it gives me an error saying "A fatal error has occured while trying to update your device's software"

    WHAT SHOULD I DO?!!! lol
    06-15-09 12:32 AM
  2. FF22's Avatar
    I have not used it but there is, I believe, an Advanced Option under Restore where you can select the items to restore selectively. Give that a try.
    06-15-09 08:54 AM
  3. Statman's Avatar
    You need to make sure your cache is cleared before you do the back-up. Also some news readers create issues...Then you can use DM to switch phones.
    06-15-09 09:33 AM
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