1. mc38's Avatar
    Hi, I recently got an 8700c (Vodaphone) phone on Ebay which has been unlocked. However, it has the previous owners settings and some old contacts in which I want to get rid of. My question is if I reset the phone using Wipe will it impact the unlock and lock the phone again? If so, what do I do to remove the contacts and email settings but not lock the phone again?
    01-11-08 10:12 PM
  2. John Clark's Avatar
    If it has an IT policy that requires a password, then it will make you enter a password again. You can never lock the device again, even if you wanted to.
    01-11-08 10:13 PM
  3. mc38's Avatar
    Wow, that is what I call a speedy response, thank you John. Sorry bit of a BB vigin, I have never set an IT policy (indeed do not know what one is), how would I know if it has one?
    01-11-08 10:19 PM
  4. John Clark's Avatar
    You bought it on eBay, so likely the previous user had it on a BES and it has a policy on it. Go to Options >Security Options >General Settings. Can you disable the password requirement? Also, scroll to the bottom and see if there is anything referencing IT policy.
    01-11-08 10:32 PM
  5. ezrunner's Avatar
    Be careful he can be just as quick to close a thread! Wait he isn't a moderator here

    Posted from my CrackBerry at wapforums.crackberry.com
    01-11-08 10:35 PM
  6. John Clark's Avatar
    Careful Big Wheel Boy!
    01-11-08 10:39 PM
  7. mc38's Avatar
    Great thank you!
    01-11-08 10:49 PM
  8. John Clark's Avatar
    You're very welcome.
    01-11-08 10:53 PM
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