1. dcarr1971's Avatar
    Hi, My 8703e suffered a mishap involving water and the keyboard/track wheel are both toast.

    Verizon's wireless product protection insurance plan is replacing the unit, but I need to completely wipe the memory before I return it (once I receive the replacement).

    I tried wiping the device per other posts in the forums, and have only been partially successful as far as I can tell. I am still seeing some unread mail and the device password is still set, which leads me to believe that there may be other info still on the 8703e.

    Does anyone know of a way to definitively wipe the memory (other than through the desktop mgr) without using the keypad/track wheel? Is there any kind of hard reset? I've already been able to migrate all the important data I needed from the unit and really just want to finish it off once and for all since I've replaced it with a 8830.
    02-06-08 01:23 PM