1. dr_worm's Avatar
    This one's a little weird. Sounds like dirty keys, I know, but...

    I was taking a look at my dad's 8700, and whenever he tries to input a telephone number, some of the numbers will show up twice (get it? . But it happens in a pattern. Every other number, starting with the first, is doubled.

    For example, I try to type:

    I get:

    Sometimes numbers get replaced with other doubled numbers, but you get the gist.

    I'm at a complete loss, I don't even know what to search for. Any help, please. Any extra info needed, please ask.

    Thanks in advance!
    08-19-08 08:49 PM
  2. jeffh's Avatar
    Take out the battery with the phone on. Leave it out for about 30 seconds. Put it back. Among other things, that will force a rebuild of the indexes and reload the operating system into contiguous memory and may fix the problem.

    When you pull the battery, there is a very slight risk of corrupting your OS, resulting in your having to wipe/reload your device. Be sure to perform a backup before the battery pull, if you can. If you can resolve your problem by a soft reset, Alt-R.Shft-Del, you should. You should only pull the battery if the phone is locked up, or you can't soft reset, or soft reset doesn't solve the problem.
    08-19-08 09:50 PM
  3. dr_worm's Avatar
    Same old problem, both resets. No worries, it's a company phone, they'll send out a new model anyway

    Thanks for the quick response!
    08-19-08 10:28 PM