1. stefiedoll22's Avatar
    this just started happening a half hour ago.whenever i get a text it vanishes within a second..what is causing this? and how can i fix it..i'd really appreciate any help.this is driving me nuts
    06-05-09 02:35 PM
  2. Iceman's Avatar
    This could be a memory problem. What is your file free memory at now? Go to options>status and post that file free number here...
    06-05-09 02:43 PM
  3. stefiedoll22's Avatar
    it says 0.:s..what do i do?
    06-05-09 02:55 PM
  4. Heresy's Avatar
    Pull the battery out while the device is on. Leave it out for more than 30 seconds. Put it back in and check your file free again.
    06-05-09 03:01 PM
  5. jeffh's Avatar
    What you are describing is typical of the problems caused by low available memory. Any time "File Free" drops below about 12 000 000 bytes, the phone may start deleting call logs and text messages without warning to free up memory. Text messages may be deleted as soon as they arrive, before you have had time to read them.

    A battery pull recovers memory and will alleviate the problem temporarily. The solution is to remove the stuff you don't need (the sample video, wallpaper, themes, other languages, brickbreaker, etc.) from the device's memory. The following procedure, originally written by Forums Moderator Reed McLay will guide you:

    How to Increase BlackBerry's File Free Memory

    Also, if you have a Media Card, be sure to put pictures, videos, music, and ringtones on it, not in your device's memory. Keep in mind that Media Card memory is not device memory. You have to keep your device memory above 12 000 000 bytes, regardless of the capacity of your Media Card or how much free space it has. Finally, you can't at this time run programs from a Media Card. Programs have to be installed in and executed in device memory.
    06-05-09 03:05 PM
  6. stefiedoll22's Avatar
    thank you for the advice...im trying to delete old applications and other sorts..
    06-05-09 03:15 PM