1. bradhemann's Avatar
    I have a user with the following emails and cannot determine how to stop them. Suggestions please?

    Currently NO BES server running.
    Currently NOT running redirector on workstation.
    Emails are fowarded to the BB email account.

    Thanks.
    Brad


    From: network@etp1005.etp.na.blackberry.net [mailto:network@etp1005.etp.na.blackberry.net]
    Sent: Friday, March 14, 2008 8:23 AM
    To: XXXXXXXXX
    Subject: RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2

    This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.

    BEGINETP 259
    AfenU4wAAAAAIBAIMzJCQTMxMjMgEEJab2xsQGRteHN5cy5jb2 0AKQyxN1AFQ01JTUUDQICA
    gIFKAAAwRUUyNDAwRUYrRys3AG/0l9Z5tW8h03Na7366bTAAGeM1pVb8T2UmmNNiGvD5pGUv
    xOq+J1kwvuVZQfBsAiARJCtAvw+n9VsQGFalpF50LoIAzDcJso B5MH5izkgmtDNIqluk90jk
    9jwX+iARVrpJg+nnEpBolmbUtnNJ9uS7hl3earfpFlWsm+9MUe QagKF/Y3PI6pLEVYoxY4Ck
    oh+1BhcFFJnRxaROAYi9KwQiqypHeW+iWI2+kc/YRl2kSDO0MJS0NMNzZQ!!
    ENDETP 1520877047
    03-14-08 10:25 AM
  2. kellya's Avatar
    I've been getting those too....I blocked the first on on my email. Then I got more, so I just blocked all the different addresses and I haven't gotten oe in the last two days.

    Kelly
    03-14-08 11:34 AM
  3. penguin3107's Avatar
    You're likey getting these messages because you installed Desktop Manager incorrectly.
    You chose the 'BlackBerry Desktop Redirector' option during the installation, when you should have chose 'BlackBerry Internet Service (BIS)'

    You need to do a few things here.
    1. Uninstall BlackBerry Desktop Manager completely.
    2. Go into Options > Advanced Options > Service Books on your handheld and delete any service book which starts with [Desktop]
    3. Reinstall BlackBerry Desktop Manager using the BIS option. Don't choose Redirector.
    03-14-08 11:38 AM
  4. bradhemann's Avatar
    penguin3107 - Did you read the post?

    There is no redirector involved.

    Thanks.
    03-14-08 04:47 PM
  5. sunkast's Avatar
    I would try that solution anyway brad. The fix for messages that look like that has always been solved using the steps outlined by penguin.
    03-14-08 04:54 PM
  6. penguin3107's Avatar
    penguin3107 - Did you read the post?

    There is no redirector involved.

    Thanks.
    Yes, I read your post.
    I suspect the user installed Blackberry Desktop Manager using the Redirector option on another computer... perhaps their home computer.
    I can almost guarantee that the steps I posted will solve the problem.

    Additionally, I was replying to the post directly above mine, but they should apply to your user's issue as well.
    03-14-08 04:56 PM
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