1. harley's Avatar
    I have an 8700 with no BES. I am based in South Africa and recently switched to Remote Outlook Synchroniation (ROS) and now download my email directly from my organization's MS Exchange server in the US. Previously, I used a POP server and all worked fine. I couldn't synchronize my Outlook inbox with my handheld, but this was manageable.

    Since moving to ROS, the problem I now have is that emails arrive in my Outlook already opened. It makes managing my inbox on my computer very confusing.

    Is there anyway to solve to have new emails appear "unopened" in my Outlook inbox without using a BES? I always treat my Outlook as the main email source and would prefer to keep it that way.

    Thanks for any assistance.
    11-07-07 10:09 PM
  2. rjh's Avatar
    This worked for me: Delete your current email settings and then set them up again specifying that you use Outlook Web Access as your method of collecting emails it will not mark your messages as read.
    11-27-07 05:27 AM