I got an old 8703 from work. The system was wiped and I went through the handheld and wiped again before activating under my personal account. The IT policy was still on the unit. I asked our admin to remove it and she said she did but it reappeared. I fianlly followed the instruction for removing on the form.
My question I keep being told that they should be able to remove the policy from the BES admin. Is this a true?
I just went through a bit of the same thing with my 8703e. Bought it used, the PIN was associated with the previous user, and wasn't able to make changes on BIS/BES. Contact my carrier and they established a new account on BIS for me. Your carrier should be able to help you in the same way.
