Problem wiping used 8700c
I got a used Blackberry from a friend who works at AT&T. I wiped all the data and installed the latest OS. I thought everything was purged, but when It got to the desktop it asked for a password. I entered a 4 digit password, it asked me to re-enter it and I was logged in. Did the initial setup and loaded my contacts from my SIM. When my BB goes to sleep, I have to enter the password each time. I don't like doing that, so I thought I would just disable the password,but it won't let me. I noticed that a red astric is next to that option. The real problem is when I connect it to my PC so I can download ringtones and wallpaper to my BB. When I run the Desktop Manager it asks for a device password. I enter my password, but it won't take and I can't connect. What is going on? Is there something being left over in the data storage from the previous owner? I thought I wiped it all clean. Followed directions on the homepage article here, and also did a wipe from the OS. Each time I would reload the OS, go throught the password problem and I can't connect my BB to my PC. Is there a different procedure to wiping this thing clean? I can live with putting in a password each time I need to use my BB, but not being able to link it to my PC is NOT good. Could someone point me in the right direction?