1. newbb8700g's Avatar
    Hi everyone, I just bought a used BB 8700g from ebay. My carrier is ATT, and the phone works for calls. However, I cannot get anything going for my email or web browsing. Here is what I do:

    For email:
    Setup wizard>Email setup>
    here it only gives me the option to "use a work email account with a BB enterprise server"
    I just want to use gmail...
    I've tried going through with my gmail credentials, but to no avail--it won't activate.

    Also, I downloaded the desktop manager but I'm not sure how to transfer files (esp. installation files, e.g., Opera).

    Any help would be great, thanks!!!
    03-07-10 03:23 PM
  2. triton54's Avatar
    I had this issue with mine through VZW. I had to call and have them delete the account then reassign it as BIS vs BES. Not sure how ATT works but i'm sure help is on the way!
    03-07-10 03:28 PM
  3. newbb8700g's Avatar
    Quick update--I figured out how to add opera...but still need help with gmail!!
    03-07-10 03:37 PM
  4. newbb8700g's Avatar
    I called ATT and they helped me through the process...I think I am set for now. Thanks, Triton
    03-07-10 05:01 PM
  5. mitchknowsbest's Avatar
    Definitely call att they will see if the berry is attached to another account.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-08-10 06:42 PM