Multiple email accounts-need separate folders
:confused: I set up my yahoo email account on my blackberry and thank goodness there is a separate folder for that. Additionally there is the general inbox that shows all email (from yahoo and my work email). However, I don't have a folder that shows my work email only...HOW DO I SET UP A SEPARATE FOLDER FOR THAT?
I checked the move, hide, etc. and there are no icons hidden.
Thanks for your help and expertise.
Multiple email accounts-need separate folders
Okay, I figured it out. Here are the instructions:
1. Open the main messages account (the one that has all of your messages including your work account)
2. Press Menu and select Search
3. Press Menu again and select Recall
4. Highlight Incoming (i) and press Menu and select "Edit Search"
5. Scroll down and change the Service attribute from "All Services" to "Desktop"
6. Press Menu and select "Save"
That sets it up the default "Incoming" search as just your work messages
Then, to run that search when you go to the mailbox, do the following:
1. Open the main messages account
2. Press Menu and select "Search"
3. Press Menu again and select "Last" (note that this works if it's the one main search that you use ... if you use multiple searches, then you will need to select "Recall" and choose the appropriate search (e.g., Incoming (i)"))
4. Press Menu and select "Search" again
Hope that helps.
This worked for me after others didn't
on my new BB Bold 9650, it was working just fine when I got it; all emails were going in and out and coming to the right folders. When I restored all my data from the backup I did on my Curve, it all got messed up again. All emails were going to the Messages folder and not separating, and then I couldn't send email.
So, when I did the following to try to get my email to send, the emails started filtering into the right folders again.
Set up----Email Settings---BB button----Service books----Send Service Books.
all worked great...
Thanks.:)