1. godora102192's Avatar
    hey guys

    i have 8700c blackberry and 4.2 BDM (blackberry desktop manager) and when i connect my blackberry to the computer it says "working" and then "connected" on top left corrner of the blackberry manager. now when i go to media manger to import my photos or music or whatever it says that " There is no device connected.Please connect your device to veiw its contents" and it shows me this WHILE the blackberry is connected to the PC and the BDM is showming me that the BLACKBERRY is connected. i mean WHAT THE F***??? what do i have to do to fix this problem so i can import my photos and music onto my blackberry??? do i have to update my blackberry or something ??? how do i do it ??? please explain it in detail cuz i am a MAJOR nub in blackberrys lol

    thanx guys in advance
    02-06-08 02:11 AM
  2. Garz's Avatar
    Anybody can correct me if I'm wrong but I don't believe your 8700 has media player on it which means you cannot load any music on your BB.

    You need a 8100/8300 or 8800 series BB to do that stuff.
    02-06-08 11:19 AM
  3. chinesecatt's Avatar
    Well depends on your platform. I had the v4.1.107 platform v2.3.084 and you can load / play songs.
    02-06-08 01:08 PM
  4. godora102192's Avatar
    Anybody can correct me if I'm wrong but I don't believe your 8700 has media player on it which means you cannot load any music on your BB.

    You need a 8100/8300 or 8800 series BB to do that stuff.

    ok forget about the music part WHY can't i upload images then??? all i want to do is upload the images to my 8700c blackberry. and the roxio manager for BB says that "device" is not connected when the BB Desktop manger shows that it is how can i JUST upload images to my BB then??? just answer me on that question.
    02-06-08 06:10 PM
  5. godora102192's Avatar
    GUYS NVM i got it all worked out after little of internet research
    and GARZ if u update the OS on the BB it will install the media player on it and also the BB messenger so now u know
    02-06-08 08:29 PM
  6. Garz's Avatar
    I'm glad you able to work it out. Chinesecat had the answer above that it could be done with the correct platform.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-06-08 09:02 PM
  7. jayundy's Avatar
    I am having the same problem you were...do you mind sharing what you did? Thanks!
    02-07-08 11:34 PM
  8. hernipique's Avatar
    having the same problem than GODORA102192!!!!!!!!

    Please, if anybody can post a solution to this problem i would be very grateful!!!!!!!!!!!!!
    02-10-08 06:51 AM
  9. godora102192's Avatar
    I am having the same problem you were...do you mind sharing what you did? Thanks!
    Open up you BB desktop manger ---> media manger -----> (do all this while BB is disconnected) when the media manger is open CONNECT your blackberry. then on BOTTOM left corner there should be a "phone" icon and click on that and there should be 2 folders "ringtones" and "pictures""

    reply if u can't get it 2 work.


    OHHH and make sure u have a blackberry updated to 4.2.
    02-10-08 06:54 PM
  10. tx44075's Avatar
    i have v4.2.1.107 platform 2.3.0.84 and i cant load pictures.on my desktop manager and click on media manager it shows on my 8700g that im connecter but the desktop manager gets a light glaze on it and nothing happens.i am running vista.everything else works but the media manager.i have the media player on it and a folder for ring tones and pictures.
    Last edited by johniii; 02-13-08 at 08:02 PM.
    02-13-08 07:58 PM
  11. tx44075's Avatar
    i redownloaded desktop manager now all is well.
    02-14-08 12:50 AM
  12. Xyeta's Avatar
    Well, I have an 7100i running 4.1.

    Sprint/Nextel only has 4.1 as an OS option.

    It looks like I need 4.2...I have been hesitating to upgrade, as it is not an option on my carrier's site.

    I'm going to ask in the 7100 forum if I can upgrade anyway...but if you know the answer, you can make suggestions here....TIA!

    BTW: All I want to do is use it to load photos and ringtones. I know I can not play music or videos.
    06-30-08 10:04 AM
  13. jmartinezorlando's Avatar
    I have an 8703e and I am trying to get ringtones on it and I cant find a way get them on my BB. I tried running the desktop manager and nothing and it will only let me load apps, not music. I also tried e-mailing them to my BB and that didnt work either. Last but not least I tried going through the BB browser and well, that didnt work due to the site not the phone.

    Help please. P.S. I am new to this so please be gentle.
    07-08-08 08:15 PM
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