I'm in a bad way

My daughter tried to download a theme to my BB (my bad for not exiting out of my browser and not putting it out of reach). Now my BB is stuck in a loop. I get the hour glass on a white screen, and then my screen goes blank. My indicator light comes on (red) then my key pad, then the hour glass again. It�s been doing this for about 3 hours. I�ve called Verizon tech support, and they�re shipping me a new one. Now I�m out of a phone & e-mail for 3 days�ungood right now. Does anyone have any suggestions or do I need to suck it up?

This still happens after a battery pull?

It still happens after a battery pull. The Verizon tech also had me do an alt, caps lock, delete reset w/ no luck.

Originally Posted by cj50

It still happens after a battery pull. The Verizon tech also had me do an alt, caps lock, delete reset w/ no luck.

:( I think you are without BlackBerry then... Sorry.

Will Desktop Manager recognize it enough to wipe and repush the OS? A long shot, I know, but anything's worth a shot at this point. Are you BIS or BES? Can you push service books to it? ANYTHING that might nudge it towards connectable?

I agree with rrrebo! A reload of the OS should fix it...

If you are on BES, an admin should be able to send a kill command to your handheld. That might knock it out enough to let it be reloaded.