1. Sure_handed's Avatar
    I just bought a used Sprint 8703e. I successfully activated it, and successfully created a blackberry email account. But when I follow the setup instructions to associate it with my Yahoo POP/SMTP account it won't work. I get a failure message at the end, telling me to contact my ISP.

    My Treo 700p worked with Yahoo mail like a charm, using the Versamail program, so I've set it up before.

    Anyone have any ideas?

    Last edited by Sure_handed; 11-16-08 at 01:21 AM.
    11-16-08 12:57 AM
  2. VikingBerry's Avatar
    Did these problems occur while on your BIS through your berry or your computer? Either way try the alternative.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-16-08 02:32 AM
  3. Sure_handed's Avatar
    I tried to set up email through my blackberry, not my computer. I haven't signed in to Blackberry Internet Service though the website. How do I do that? Is there a FAQ to guide me through it?

    11-16-08 11:10 AM
  4. Sure_handed's Avatar
    I found the URL for Sprint BIS right here on Crackberry.com.

    When I tried to sign in, with the user name and password I created while doing set up on the Blackberry device, it failed to sign in. I recieved a message - "please check your information and try again".

    I then tried to create a new account, where I was asked for the device PIN and device IMEI. I have the device PIN but can't find an IMEI. I did some checking on the BB company site and they say the IMEI is on the box. I bought the Blackberry device used on eBay, without a box.

    The device is operational. Sprint had no problem adding it to my service, so I know its not a stolen or lost device.

    Now what? How do I find the device IMEI?
    11-16-08 12:15 PM