Can you see the various applications highlight as you scroll over them? If so, it sounds like your scrolling function is working fine. You way when you press the ball nothing happens? Try using the menu key and then try selecting something from there. If that still doesn't work, I'd contact your carrier. Maybe you're still under warranty??
I tried to wipe it out. The first time it worked well; however, it still wouldn't let me click on anything, but I did get the welcome screen. The second time all I see is this Icon that takes up the whole screen and it looks like a window with shapes. It is in a circle crossed out. I am so confused!
I tried to wipe it out. The first time it worked well; however, it still wouldn't let me click on anything, but I did get the welcome screen. The second time all I see is this Icon that takes up the whole screen and it looks like a window with shapes. It is in a circle crossed out. I am so confused!
Oh.... I've seen that one before. It happened recently too. I had never seen it before, and it was scary looking. It happened after I wiped following a failed effort to upgrade to the newest beta OS. I thought I was a goner. But then the old familiar hour glass came back up.
Sounds like you have an OS problem perhaps. Maybe try reloading an older (or newer) version OS??
It says I have an OS on it. (4.2) But it really doesn't act like it. How do I try to load another OS on it? Nothing weird happened before it decided to do this!
Do you guys use the USB Pin to connect with instead of the CON? My friend normally helps me but he is new to blackberry too. Even though it says it is disconnected it says it is erasing. Is this normal?
It says I have an OS on it. (4.2) But it really doesn't act like it. How do I try to load another OS on it? Nothing weird happened before it decided to do this!
You can go to your carrier's website and they should have it available for download. Or, if you can't find it there, google it. RIM's site has links to all of the major carriers, and you can find it that way too.
Before you go to a different OS, you might want to simply download and try to reinstall your current OS. I'm not sure, but that might "fix" any problems with it. Then, when you connect with DM again, it should repair any problem. If that doesn't work, and if you try another OS, when you hook up to DM after installing the new OS, DM should notice and install the new OS on your handset.
Do you guys use the USB Pin to connect with instead of the CON? My friend normally helps me but he is new to blackberry too. Even though it says it is disconnected it says it is erasing. Is this normal?
I use USB only. Never seen it say "erasing." You're talking about what it says on the screen of your PC, correct?
You can't really "erase" the OS. However, you can reinstall. It will all be done on your PC. Nothing gets done directly on your handset.
Start by figuring out which device software you have on your DM. Go to about help/about/device software. That will tell you what you have installed. Since you are not on AT&T (at least I don't think you are), I'm not sure what specific version is your most current. You can get that from your carrier's website. Download the OS for your particular handset, and then install. (Make sure your DM is closed when you do this.)
Then, after the OS for your device is installed, then open DM and connect to your handset. The DM should then tell you that an upgrade is available and ask you if you want to proceed. If you just reinstall the same OS you already have, I'm not sure what it will say, sorry.
I'm wondering whether you have the device software on your DM at all. Many many people don't. Read the posts and you will see lots of people talking about a message they get that says no other applications found... that pops up when you are trying to install a 3rd party application when you don't have the device software installed properly.
This actually makes it sound harder than it is. You can do it!
OMG You won't believe it, but I am honestly locked out AGAIN! I don't have that horrible icon. I am taking the battery out alot any ideas? IS there a lock I don't know about?