10-10-07 11:03 PM
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  1. twanah's Avatar
    twanah
    OMG my blackberry won't go to the main screen. I'm just getting an hour glass. I called Sprint they told me to take in to get it in for service. Can I do a hard set for a 8703e? HELP HELP HELP

    Posted from my CrackBerry at wapforums.crackberry.com
    10-10-07 09:27 PM
  2. berrywhite's Avatar
    berrywhite
    You can do a hard reset but FIRST... have you tried a battery pull?
    10-10-07 10:20 PM
  3. twanah's Avatar
    twanah
    a battery pull? by pulling the battery out i just got the phone friday so i'm new

    Posted from my CrackBerry at wapforums.crackberry.com
    10-10-07 10:23 PM
  4. berrywhite's Avatar
    berrywhite
    Yes while your BB is ON pull the battery out. This will RESET the system and solves many day 2 day BB problems. Would def do this first!!!
    10-10-07 10:30 PM
  5. twanah's Avatar
    twanah
    ok i've done that 10x, nothing

    Posted from my CrackBerry at wapforums.crackberry.com
    10-10-07 10:33 PM
  7. berrywhite's Avatar
    berrywhite
    OK if you want to do a hard reset you have to got to Settings>Security Options>General Settings>Press Track Wheel> Select Wipe Handheld>Select Continue>Type blackberry... and voila your done. Now remember you will lose all data that did not come on your phone from the factory!!!
    10-10-07 10:49 PM
  8. twanah's Avatar
    twanah
    i can't get into anything there's just an hour glass, i guess i'll have to go t the store. Thanks anyways

    Posted from my CrackBerry at wapforums.crackberry.com
    10-10-07 11:03 PM
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