1. Eubank's Avatar
    Just today my track wheel and side buttons stopped working. I can scroll with the wheel, but when I press it nothing happens. all the buttons on the front of the phone work just fine. I have tried pulling the batter and resetting.
    Any ideas.
    07-10-07 01:54 PM
  2. anon(153966)'s Avatar
    Is anything stuck in there, maybe dust or something?

    Also, check settings: options / screen & keyboard...
    07-10-07 01:56 PM
  3. Eubank's Avatar
    All three buttons stopped working at once. with no changes to the phone.
    07-10-07 02:08 PM
  4. kasperapd's Avatar
    How old is the device?
    07-10-07 02:53 PM
  5. Eubank's Avatar
    I got the phone about 8 months ago
    07-10-07 03:14 PM
  6. kasperapd's Avatar
    Very odd to have all 3 buttons stop at once. Sounds like a software glitch to me. You can either try wiping and reloading the operating system, or since you have had it for less than a year, do a warranty exchange with your carrier.
    07-10-07 03:25 PM
  7. Eubank's Avatar
    It is a company phone so the IT guy is ordering a new phone. I was was just trying to see if there was a "quick fix" that somebody knew about.
    07-10-07 03:39 PM
  8. kasperapd's Avatar
    Only quick fix would be to reload the OS, but that takes around 45 minutes to an hour, so i guess that isn't really quick at all. Sorry.
    07-10-07 04:58 PM
LINK TO POST COPIED TO CLIPBOARD