1. asantarosa's Avatar
    A strange thing happened this past weekend. My BB 7100i began showing 3 unread messages. I have marked everything read, but the 3 unread messages still show up.

    There is nothing showing unread in my mailbox.

    Anyone know of this problem?

    09-21-07 07:50 AM
  2. anon(153966)'s Avatar
    Did you try a battery pull (take the battery out while the device is on)? That normally solves this issue; device got confused for a moment, and thus did not mark certain items as read...

    Another thing is could be, is if you downloaded something, and it went to the WAP folder (messages / menu / view folder / wap messages)...
    09-21-07 07:54 AM
  3. mattmarenic's Avatar
    Try to change theme...
    09-21-07 08:16 AM
  4. asantarosa's Avatar
    I have tried pulling the battery, changing themes and doing a master radio reset. I still show 3 messages unread when everything is read.
    10-15-07 11:43 AM
  5. BBTech's Avatar
    you will need to contact tech support. we can get them deleted for you easily. I dont have my notes in front of me at this time but theres a soc we delete and undelete and your messages will be gone. If you want you can email me at zdwills@eds.com or zach.wills@sprint.com and i can help you over email.
    10-25-07 06:49 PM