[alannerd614]

Hello again.

I am trying to upload pics to my bb, when the roxio media manger loads, it doesnt recognize my BB, but the desktop manager does.

Any thoughts?

(7100i)

[ScandaLeX]

Out of curiosity, when you hook your phone to the PC, does it recognize it as another drive? If so, drag & drop instead of using Roxio.

Just a suggestion. I rarely use Roxio.

[alannerd614]

Out of curiosity, when you hook your phone to the PC, does it recognize it as another drive? If so, drag & drop instead of using Roxio.

Just a suggestion. I rarely use Roxio.

No it doesnt recognize it as a removable device or anything like that.

[ScandaLeX]

Alan, does Ur device have an option to enable mass storage mode? If so, turn it on. Once U do that Ur PC will see the drive & then U can drag & drop. Sorry I don't have any specific Roxio answers to help U out.

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[alannerd614]

Alan, does Ur device have an option to enable mass storage mode? If so, turn it on. Once U do that Ur PC will see the drive & then U can drag & drop. Sorry I don't have any specific Roxio answers to help U out.

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I am not sure. I will look through it, but I dont know.

[uncheels23]

I don't think the 7100 has mass media storage because it has no slot for an sd card someone correct me if I'm wrong

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[alannerd614]

I don't think the 7100 has mass media storage because it has no slot for an sd card someone correct me if I'm wrong

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That is correct. No SD slot.

[uncheels23]

Where did you download dm from ?

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[ScandaLeX]

I don't think the 7100 has mass media storage because it has no slot for an sd card someone correct me if I'm wrong

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Thanks BB. I didnt know that. I'm really not familiar with the older models since the Pearl was my introduction and now I'm using a Curve.

[alannerd614]

Where did you download dm from ?

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I downloaded DM4.5 from blackberry.com.

Is 4.5 too new?

[uncheels23]

It shouldn't be maybe uninstall then reinstall it

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[uncheels23]

Thanks BB. I didnt know that. I'm really not familiar with the older models since the Pearl was my introduction and now I'm using a Curve.

Anytime

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[uncheels23]

Thanks BB. I didnt know that. I'm really not familiar with the older models since the Pearl was my introduction and now I'm using a Curve.

Anytime ; )

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[alannerd614]

Ok just finished de and reinstalling it. Still nothing.

[ChudleyOne]

Sounds like my past weekend with a recently bought 7130e / Sprint BB.

I tried using the newest Desktop Manager software & couldn't get Roxio to see it either. After a few hours hunting on blackberry.com, I found that the 7130i's recommended software was found by going through: Support & Service -> Downloads -> Access your service provider download site -> Click on your provider to get the softwares & most recent OS updates for your phone (Nextel Communications Inc shows a 7100i & lists Desktop Software v4.1 as the newest available).

Once I grabbed the most recent OS, installed it to the BB, then installed the newest Desktop Software form that list, my BB was found by both apps.

Good luck!


Chad

[jimbo248]

I just downloaded the Desktop Manager 4.6. I thought Roxio was locking up, and it didn't recognize my device. For the heck of it, I sat and waited. It took 3-4 minutes to recognize my BB. Anything I did using Roxio was sloooowwww.