Built for Business - Learn more about BlackBerry KEY2
  1. cheveche's Avatar
    Today I tried to upload all my contacts from my old Blackberry 9900 while trying to sync/upload to my computer -- for later transfer/re-import to my new Key-One. When asked for my ID or password I entered various ones, just not the right one. After ten unsuccessful attempts my phone was wiped clean and I lost all my contacts. I am hoping these contacts might still be on a server somewhere. They were not on my SIM card. Is there a way to retrieve my contacts, either from Blackberry or my phone/Internet service provider (Orange.fr)??
    10-15-18 05:11 PM
  2. Sarek1701's Avatar
    I'm afraid you're out of luck. After 10 unsuccessful password attempts, your device has been wiped as a security precaution. If you can remember the correct password, you *may* be able to re-login to your phone or to the BBID site using the correct credentials.

    Try here: https://blackberryid.blackberry.com/bbid/login

    Not sure if it's still active, but it may help, and it may have your contact info. You'll need the correct BBID (email) and password to login. If nothing else, it may allow you to change your password if the email address you used to set up your BBID is still valid.
    Last edited by Sarek1701; 10-16-18 at 12:03 AM.
    10-15-18 11:48 PM

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