1. drfever's Avatar
    I took the 10.3.1.2708 update today on my z30. My device now won't read my memory card. Here's a screen shot. Same with pictures... it won't read the SD card

    Did a hard reboot and nothing.

    Any help would be appreciated

    Z30STA100-5/10.3.1.2708

    Posted from my Z30 on CB10
    04-09-15 10:13 PM
  2. BergerKing's Avatar
    Have you checked the media card in a computer or another device to see if it is still functional? I've seen some reports of media cards getting toasted following updates, is why I ask.
    04-09-15 10:39 PM
  3. drfever's Avatar
    Have you checked the media card in a computer or another device to see if it is still functional? I've seen some reports of media cards getting toasted following updates, is why I ask.
    Yes, media card reads fine in laptop and files execute without issue.

    Posted from my Z30 on CB10
    04-10-15 06:57 AM
  4. thewzard's Avatar
    What the heck is going on at BlackBerry HQ? BlackBerry has never released updates with so many bugs!

    This is not the time to be going through this issue!

    Posted via CB10
    04-10-15 10:44 AM
  5. drfever's Avatar
    What the heck is going on at BlackBerry HQ? BlackBerry has never released updates with so many bugs!

    This is not the time to be going through this issue!

    Posted via CB10
    Here here!!! Here's what I had to do....

    THANKFULLY we have lots of SD cards (family are photo bugs)

    I had to take move everything off my media card onto PC. Then moved it onto a different SD card, then it took my device about 15 min to analyze the SD card and I can now access my media again.

    Dear BlackBerry... it really shouldn't be this hard. So much of my time wasted.



    Posted from my Z30 on CB10
    BergerKing likes this.
    04-10-15 12:36 PM

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