1. tw820's Avatar
    My unlocked Z30 went blank on me this morning and will not come back on! I get a single red blink every 10 seconds. Any ideas of what happened?

    Posted via CB10
    03-11-15 04:03 PM
  2. Bla1ze's Avatar
    http://forums.crackberry.com/blackbe...update-998926/ <-- Did you update to 10.3.1? If so, known issue.
    03-11-15 04:08 PM
  3. svjones's Avatar
    Welcome to the 10.3.1. Z30 club... It's dark in here
    03-11-15 04:52 PM
  4. tw820's Avatar
    Lol,I have been on the latest leak for a long time with 0 problems, this just came out of the blue!


    Posted via CB10
    03-11-15 04:53 PM
  5. tw820's Avatar
    ok update,now that i am home and out of my noisy work area i can hear my phone unlock,lock and make the sound i have for when i start charging it,but the screen is blank,nothing ,nada nil! HELP PLEASE!!!!!!!! and it also connects to BB link!
    03-11-15 06:47 PM
  6. Signhere's Avatar
    Make sure your top power button didn't stick on.

    Posted via CB10
    03-11-15 06:52 PM
  7. tw820's Avatar
    i can press it and hear it lock and unlock so that should mean its not stuck,right?
    03-11-15 06:55 PM
  8. tw820's Avatar
    sachesi says my device is showing no radio,how is that possible? i even did a autoloader and went thru just like normal but nothing shows on my screen!!!!!!!!!
    03-11-15 08:39 PM
  9. Uzi's Avatar
    Hi tw press the volume button to restart the device while plug in to charger. Someone do it for 20 times finally the screen come out live again

    Sent from my BlackBerry 10 smartphone on 4G Altel network
    tw820 likes this.
    03-11-15 08:44 PM
  10. igotaq's Avatar
    Call BlackBerry and get the phone repaired or replaced. I've seen some people replace displays. I'm waiting for my display to be delivered before I can confirm if replacing them works or not.

    Did your phone battery go very low before this happened?

    Posted via CB10
    03-11-15 08:45 PM
  11. tw820's Avatar
    Call BlackBerry and get the phone repaired or replaced. I've seen some people replace displays. I'm waiting for my display to be delivered before I can confirm if replacing them works or not.

    Did your phone battery go very low before this happened?

    Posted via CB10
    no it didnt,it started to turn off and i pressed cancel and just went blank!
    03-11-15 08:48 PM
  12. howards's Avatar
    You'd do better to hop over to the Z30 forum where this is much discussed. Check out this thread where one person actually got his phone functioning again:
    http://forums.crackberry.com/showthread.php?t=1003797

    Z30 / STA 100-3 / 10.2.1.3289
    03-11-15 11:31 PM
  13. svjones's Avatar
    Or read this official post from Blackberry on how to "Resolve" your black screen'ed device
    KB36766-BlackBerry 10 smartphone Screen appears blank or black and will not power on after software update
    03-12-15 06:30 PM

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