1. Peter MacLean's Avatar
    I have a user who has a Z30 and she took an update today and now she is getting an annoying BlackBerry Link update message on her device. Her only option is dismiss. After she hits dismiss it reappears shortly after. Has anyone ever seen this before?
    08-28-14 09:37 AM
  2. kbz1960's Avatar
    Never have received that message. Have you rebooted?
    08-28-14 09:39 AM
  3. ezapper2's Avatar
    Upgrade Link or even try to sign out of Link on the PC

    Posted via CB10
    08-28-14 09:40 AM
  4. Peter MacLean's Avatar
    She has rebooted a few times and she is on the road and not even connected to a PC.
    08-28-14 09:42 AM
  5. kbz1960's Avatar
    Odd that she would get that message on her phone. Is it trying to connect to link someway? Wirelessly?
    08-28-14 09:45 AM
  6. Peter MacLean's Avatar
    I don't think so. If it was how would I check? I am guessing in Device Connections. I should check to see if Use Mobile Network is enabled.
    08-28-14 09:47 AM
  7. kbz1960's Avatar
    Yes. There use to be a link section in settings too. Can't find it now.
    08-28-14 09:50 AM
  8. annon91221's Avatar
    How is she charging the phone... I have updated to the leaked 10.3.. it gives me a message to download BlackBerry Blend when I try charging it on my PS3..

    Posted via CB10
    08-28-14 09:53 AM
  9. Peter MacLean's Avatar
    She is still on 10.2.1.XXXX I do believe she is connected to her Lexus Bluetooth and changing with a cable in her car.
    08-28-14 09:55 AM
  10. annon91221's Avatar
    If she is connected to the usb port in the car intended for media just tell her to turn on mass storage.. I think that should stop that message.. phone is just thinking that it is connected to a computer and the link is not updated..


    Posted via CB10
    08-28-14 09:58 AM

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