1. prithvi64's Avatar
    My Z30 (STA-2), I have been using since Nov 2013. Recently, I noticed all my callers were complaining about very low voice while I was able to hear their voices very loudly & clearly. Initially, I thought there may be signal issue at the other end or their handset issues. Last week, I became serious when almost every body was complaining about my very low voice, I changed leaked OS to official OS 10.2.1.3247 with radio 3140 and I removed case, got some improvement.
    Just to check further, I inserted my sim in iphone 4s and checked outgoing voice, it was very clear & loud too. I would like to know from Z30 users following;
    1. Is there any issue with microphone in Z30?
    2. Incoming voice is very loud but why outgoing is so low? Any technical glitches?
    3. whether this problem is specific to me only?
    4. I was so disturbed since last one week that I decided to sell it and go for Z10.
    08-02-14 06:28 AM
  2. prithvi64's Avatar
    I had damn confidence on BB devices and did not experience any call quality issues since last 7 years.
    08-02-14 06:50 AM
  3. mrjmc99's Avatar
    Try the 3182 radio. I'm not having any quality issues.

    Z30STA100-3/10.2.1.3253
    08-02-14 07:39 AM
  4. Andy Wijaya's Avatar
    Is there any chance that you use a case?
    08-02-14 08:03 AM
  5. Sean_K_McLean's Avatar
    I have been experiencing this as well blutooth works fine, and speaker phone is "ok" but the regular mic no-one can hear me.... I am using the 10.3.0.441 radio, if need be would a earlier version of the radio work? or is there a later version?

    Posted via CB10
    08-05-14 09:26 AM
  6. prithvi64's Avatar
    yes. I was using OEM flip case but now I have removed it but no improvement in voice of outgoing call.
    08-05-14 09:40 AM
  7. prithvi64's Avatar
    I tried all OSs 10.2.1.3253, 3247, 10.3.0.296, 10.3.0.700 and all radios with various combinations but no improvement. It seems there is some hardware problem and I am going to handover to service centre.
    08-05-14 09:42 AM
  8. mrjmc99's Avatar
    Maybe your mic got wet, my jawbone finally bit the dust after the 2nd or 3rd run through the washing machine. The speaker works fine but the mic is toast. Surprisingly those things seem to survive the harshest of conditions, but eventually your luck will run out. My 9930 and 9630 got wet multiple times and lived to see another day, maybe the Z30 isn't as forgiving.

    Z30STA100-3/10.2.1.3253
    08-05-14 10:15 PM
  9. prithvi64's Avatar
    May be it's my bad luck although I do take care of my BB.
    08-05-14 10:47 PM
  10. Andy Wijaya's Avatar
    But it does pass the test on BBVE right? Just curious..
    08-05-14 11:31 PM
  11. prithvi64's Avatar
    yes. it passes through BVE all tests.
    08-06-14 12:04 AM
  12. jatb0y's Avatar
    Yup having the same issue with my wife's brand new Z30 right out of the box. Outgoing voice is non existent. Tried a normal voice call and a BBM voice call. Only works in Speaker mode.

    Also strangely her right speaker in the earphone not working. Tried 3 different earphones and cannot hear audio out of the right speaker.

    Very dissappointed with it. Especially when it's brand new...

    Posted via CB10
    08-28-14 05:58 AM

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