[surgeon1919]

Hello everyone, my boss updated to 10.2.1 today and I believe he became impatient and did a battery pull before the first reboot was completed.

Now no matter how long he waits after a battery pull, his Z10 STL100-3 still won't load.

Is there anything he can do?

Thank you in advance!

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[dna47]

Try to do a restore with bblink

[silversmith75]

ya only thing you can is try to do a restore from bblink

[surgeon1919]

Thanks guys. I don't think he did a wipe before the update so Link might do the trick.

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