1. meeleman's Avatar
    Hey all,
    happened yesterday when I plugged the phone into the charger (original BB one, no fake from PRC). Phone immediatelly dead, won't boot. Steps tested but not working brought the phone in the first phase when the ram image is being uploaded the green LED lights continously, later off red LED for about 10 sec and then red LED blinking the 10111011 code. What I tried? This:
    1. Autoloader (any version)

    Connecting to Bootrom: Connected
    [ Uploading RAM Image 0x8023902C ] [############## 100 ##############]
    QCFMv1/v2 Hybrid File
    containing: IFS, OS, User File System
    IFS/OS Version: 10.2.1.2273 DEV
    Hardware ID: 0x051D0001 RIM BlackBerry Device
    Metrics Version: 3.18
    Build Date: Mar 22 2014
    Build Time: 16:39:04
    Build User: ec_agent
    STP Protocol Ver: 0.0.4 (release OS)
    Signature Trailer:
    EC521_512 Signer: 0x48584E51 (QNXH-OS-1)
    EC521_256 Signer: 0x4C584E51 (QNXL-OS-1)
    [ Writing 0x00000000 ] [ 0 ]
    Error: Failed to load images.
    Error: Internal Error: device disappeared


    2. Using InternetExplorer or Blackberry Link Reload option the progress ends up on

    Device communications error encountered. [A:0x00000028]

    3. using Chimera I was able to get the info from the phone but where the OS version should be there's just blank space.

    Now trying to load again new OS using chimera, but I am a bit sceptic.

    Any hints?
    Or should I RMA?? for second time???

    I gave a second chance to this phone but seems I have to change to something more stable.
    01-01-15 12:14 PM
  2. jaydee5799's Avatar
    Do you have a good working cable that connects your phone to your PC?
    Have you used CCleaner to delete any temp files from your PC? then reboot. Download an appropriate OS for you phone. I suggest getting off of 10.2 as it is very old. Download an appropriate leaked 10.3.1 OS.
    Plug in and try to run the exe. (autoloader)
    01-01-15 12:49 PM
  3. meeleman's Avatar
    cable is ok, i've been using it for transfering the files over bblink. didn't used the cc cleaner because no idea what should i clean? pc rebooted several times for that. used even 10.1 also leaked 10.3. still the same
    01-01-15 01:00 PM
  4. Alain_A's Avatar
    that would be a first...brick for good
    01-01-15 01:04 PM
  5. Alain_A's Avatar
    Hey all,
    happened yesterday when I plugged the phone into the charger (original BB one, no fake from PRC). Phone immediatelly dead, won't boot. Steps tested but not working brought the phone in the first phase when the ram image is being uploaded the green LED lights continously, later off red LED for about 10 sec and then red LED blinking the 10111011 code. What I tried? This:
    1. Autoloader (any version)

    Connecting to Bootrom: Connected
    [ Uploading RAM Image 0x8023902C ] [############## 100 ##############]
    QCFMv1/v2 Hybrid File
    containing: IFS, OS, User File System
    IFS/OS Version: 10.2.1.2273 DEV
    Hardware ID: 0x051D0001 RIM BlackBerry Device
    Metrics Version: 3.18
    Build Date: Mar 22 2014
    Build Time: 16:39:04
    Build User: ec_agent
    STP Protocol Ver: 0.0.4 (release OS)
    Signature Trailer:
    EC521_512 Signer: 0x48584E51 (QNXH-OS-1)
    EC521_256 Signer: 0x4C584E51 (QNXL-OS-1)
    [ Writing 0x00000000 ] [ 0 ]
    Error: Failed to load images.
    Error: Internal Error: device disappeared


    2. Using InternetExplorer or Blackberry Link Reload option the progress ends up on

    Device communications error encountered. [A:0x00000028]


    3. using Chimera I was able to get the info from the phone but where the OS version should be there's just blank space.

    Now trying to load again new OS using chimera, but I am a bit sceptic.

    Any hints?
    Or should I RMA?? for second time???

    I gave a second chance to this phone but seems I have to change to something more stable.

    have you check any solution on BB website?
    01-01-15 01:06 PM
  6. DC364's Avatar
    Probably cmos battery dead on motherboard. Unfortunately it's the end of the phone, unfixable. Several threads on this on here

    Z10 from day one. Evolution 10.3.1.1949
    01-01-15 06:08 PM
  7. meeleman's Avatar
    seems to be the case Chimera brought only USB timeout
    01-02-15 12:09 AM

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