1. Seth Fowler's Avatar
    Can someone guide me through this process? When I try to do the "Device Switch" on my Z10, it stalls out at "Processing contact info 199 of 200." I've tried both a direct wifi switch to my Z30 and to the media card and it happens the same way for each.

    Also, when I try to use Blackberry Link on my PC, it won't recognize my Z30 and says I need to complete the Setup App on my device and the reconnect. I don't know what I need to setup... There are no details... The Z30 has been activated, I put the SIM card in it (from the Z10), but was told that shouldn't bother for the data transfer.

    What should I do now???
    01-29-15 09:35 PM
  2. Bla1ze's Avatar
    I don't know what I need to setup... There are no details... The Z30 has been activated, I put the SIM card in it (from the Z10), but was told that shouldn't bother for the data transfer.
    Did you go through the actual setup process? eg: Setting up your BlackBerry ID, WiFi, etc? If not, do so.
    01-30-15 01:01 AM

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