12-11-16 02:18 PM
46 12
tools
  1. mm2061's Avatar
    I removed the iTunes and link still won't open. It crashes. I am going to try with my laptop that never had iTunes installed.
    What Os base do you have? Windows or Mac and which release?


    Posted via CB10
    12-04-16 02:47 PM
  2. HaberNik's Avatar
    I did the iTunes fix, and my phone still shows as being disconnect in link. Link opens fine, shows my phone, but it says it is disconnected and nothing I do seems to fix this.

    Posted via CB10
    12-04-16 02:51 PM
  3. tracks914's Avatar
    I'm on Win10, BB Link shows my device as not connected. It won't connect. Blend works fine but ever since I went to a new PC and installed Link, It hasn't worked.
    Add to this I updated the OS last night and lost EVERYTHING. Spent most of the day today rebuilding my phone!!! Not very happy with BB!!!
    12-04-16 05:10 PM
  4. gnirkatto's Avatar
    If you have iTunes installed, have you tried the fix posted above?
    No, because I need iTunes to continue working, it's critical for me.
    'Completing the steps may have adverse effects on itunes'.
    12-04-16 05:23 PM
  5. Invictus0's Avatar
    No, because I need iTunes to continue working, it's critical for me.
    'Completing the steps may have adverse effects on itunes'.
    Fair enough, it's not ideal but if a backup is just as critical something you could try is to make the changes, back up your device through Link, and then revert the iTunes changes when you're done.
    12-04-16 05:53 PM
  6. krazyatom's Avatar
    What Os base do you have? Windows or Mac and which release?


    Posted via CB10
    I have window 10 and I uninstalled itune and still doesn't work.
    12-04-16 06:01 PM
  7. DEV560's Avatar
    I backup with Sachesi, Link hasn't worked reliably for me in the past year or so.
    12-04-16 07:58 PM
  8. gnirkatto's Avatar
    Fair enough, it's not ideal but if a backup is just as critical something you could try is to make the changes, back up your device through Link, and then revert the iTunes changes when you're done.
    Having known iTunes for quite a while now, I don't want to do anything that might 'disturb' it. It's too dangerous for me to lose hundreds of honestly acquired CDs which reside in iTunes and itunes match. Been there, done that. I need a fix for what's not working any longer, not a potentially risky workaround that opens other weak spots.
    12-05-16 06:17 AM
  9. p1800nut's Avatar
    I removed the iTunes and link still won't open. It crashes. I am going to try with my laptop that never had iTunes installed.
    I'll bet a lot of us have an old computer in the basement/garage/workshop. I dug one out and installed Link on it and now use it for my BB10 phones.
    krazyatom likes this.
    12-06-16 11:35 PM
  10. Farzeen25's Avatar
    I'll bet a lot of us have an old computer in the basement/garage/workshop. I dug one out and installed Link on it and now use it for my BB10 phones.
    BB10 is supported only with the old operating systems, windows 7/8.1 I guess. It doesn't support windows10! Similar is the case with Mac. What's the point in updating the devices to 10.3.3, when it can't even be backed up with link software. You Gotta Love Blackberry, SIGH!
    Posted via CB10
    12-07-16 12:27 AM
  11. ssbtech's Avatar
    I'm using iTunes 12.3.3 on Windows 10 - Link works fine and I have no problem syncing up playlists from iTunes to my Z30. Sometimes it goes wonky but mostly it works.

    How else would someone sync iTunes playlists to their device?
    12-07-16 01:19 AM
  12. ThaLiveKing's Avatar
    Convert the songs to MP3 and put them in another folder or put them on a hard drive

    Posted via CB10
    12-07-16 02:34 AM
  13. ssbtech's Avatar
    Convert the songs to MP3 and put them in another folder or put them on a hard drive
    And the playlist files?
    12-07-16 08:46 AM
  14. caboodles19's Avatar
    Over rated ios. BlackBerry 10 is a unique OS never get tired to use my Q10

    Posted via CB10
    12-07-16 08:51 AM
  15. anon(9742832)'s Avatar
    BB10 is supported only with the old operating systems, windows 7/8.1 I guess. It doesn't support windows10! Similar is the case with Mac. What's the point in updating the devices to 10.3.3, when it can't even be backed up with link software. You Gotta Love Blackberry, SIGH!
    Posted via CB10
    Link worked fine in Windows 10, latest update to OS 10 frigged it
    12-08-16 09:12 AM
  16. anon(9742832)'s Avatar
    pretty sure some people have been able to do a backup and restore
    even now with I Tunes uninstalled and wiped. It will hang on "blackberry Run-Time"
    12-08-16 09:14 AM
  17. anon(9742832)'s Avatar
    ITunes breaks Link on Windows.
    Even with I Tunes removed and wiped clean, Link now hangs on "Blackberry Run-Time". Any thoughts?
    12-08-16 09:16 AM
  18. conite's Avatar
    Even with I Tunes removed and wiped clean, Link now hangs on "Blackberry Run-Time". Any thoughts?
    Nope.

    I don't use Link. It's as useful to me as the bubonic plague.

    It's probably the single biggest source of BB10 problems on this site.
    12-08-16 02:32 PM
  19. anon(9742832)'s Avatar
    Nope.

    I don't use Link. It's as useful to me as the bubonic plague.

    It's probably the single biggest source of BB10 problems on this site.
    Is their anything else I can use to back the phone
    12-10-16 09:28 AM
  20. conite's Avatar
    Is their anything else I can use to back the phone
    Use Ultimate Backup. Anything it doesn't backup shouldn't be.
    12-10-16 04:15 PM
  21. anon(9742832)'s Avatar
    Use Ultimate Backup. Anything it doesn't backup shouldn't be.
    Thank you very much, I would have asked my guys. But they are have some software issues and I am the last dinasour using OS 10. I thought you might know
    12-11-16 02:18 PM
46 12

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