03-27-19 09:08 AM
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  1. Dunt Dunt Dunt's Avatar
    Reluctantly given ATT and Yahoo as service providers the consumer is somewhat of a "captive audience" to
    Situations beyond their control. The
    Corporate message is "just deal with it."
    That is the cost of being an outlier...

    If you are part of the "flock" you are better protected from these type of issues... as they'd affect too many customers to be ignored. Not saying it's right or fair, just the reality of the market... and why US Consumers have so few choices.
    eshropshire likes this.
    02-22-19 10:08 AM
  2. zaxin's Avatar
    Was an easy fix for me for my ATT Yahoo account. I never deleted my Yahoo account from my Passport. Instead, I got a "secure mail key" and entered that as the password on my Passport:

    1. Log in to your email via computer
    2. Top right side dropdown select "Account Info"
    3. Click on "AT&T Account Settings"
    4. Click on "Manage AT&T Account Profile"
    5. Select "All Personal Internet or Email accounts" and then click "Continue"
    6. Log in with your email address and password
    7. Click on "Manage secure mail keys"
    8. Click on "Add secure mail key" to get the new password
    9. Enter this "secure mail key" as the mail account password on your phone.

    Note, this does not appear to have affected the email on my backup Samsung Galaxy phone which has both BlackBerry Hub and Yahoo Email app. Haven't checked this on my Playbook, but plan to follow the same steps if needed.

    Posted via CB10
    03-03-19 04:46 PM
  3. zaxin's Avatar
    Update on this: still working well on my Passport.

    I didn’t have to make any changes to my PlayBook. Yahoo mail still working well without having to make any changes.

    Posted via CB10
    03-27-19 09:08 AM
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