1. Jamal Abuhijleh's Avatar
    hello guys

    am from UAE - Dubai ,, and we have 2 carriers here " Etisalat" and "DU"

    i have Du on my Q10 and etisalat on my note 3 , so i decided to switch and put th Du on Note 3 and etisalat on Q10

    when i open my Q10 , it tells me sim not detected , i put it back in my note 3 it works ,, i put the du one in the Q10 and it works

    so why the hell Doesnt Etisalat work on My Q10 ???

    i went and replaced the sim with a newer one ,, but still same problem ,,, doest have to do with radio files ?

    am runnin / 725 bar files
    10-24-13 05:53 AM
  2. russmov's Avatar
    It is probably because it is locked to the carrier where you bought your phones from.

    Posted via CB10
    10-24-13 07:32 AM
  3. russmov's Avatar
    Check settings security and privacy than sim and see if it says locked or unlocked

    Posted via CB10
    10-24-13 07:34 AM
  4. Jamal Abuhijleh's Avatar
    i just checked
    network : unlocked
    Network subset : unlocked
    service provider : Unlocked
    10-24-13 08:48 AM
  5. Jamal Abuhijleh's Avatar
    i know its unlocked because i used to have just etisalat ,, and it worked fine with my Q10 ,, but back then i used to have 10.1

    is it from the OS ??
    10-24-13 08:54 AM
  6. amirnabilkamelsaad's Avatar
    You need to activate the SIM card with your phone's IMEI, it's a security measure they put in, the SIM and IMEI used on your device need to match their system's record, usually.
    A simple call to your carrier will answer a lot of questions you may have.

    Posted via CB10
    10-24-13 11:09 AM

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