1. CrackBerry Question's Avatar
    Whenever I connect my Z10 via usb, the device manager sees three "Blackberry" devices under 'Other devices', but cannot find the drivers for them. At the same time, on my Z10, I can select 'Install Drivers', but as soon as I do, the three "Blackberry" devices disappear in the device manager, and I get a 'Windows XP Setup' dialog box which says 'Please go to the Control Panel to install and configure system components.' I have no idea what system components it's talking about, and there's no other unknown devices in the device manager.

    Anybody know what I should do next?
    07-09-15 11:12 AM
  2. tollfeeder's Avatar
    Upgrade to Windows 7. Windows XP is security hell.

    Via Pasta CB10
    QNX4all likes this.
    07-09-15 11:24 AM
  3. DaFoxGrey's Avatar
    Go here:
    BlackBerry Link - BlackBerry 10 Smartphone to Computer Sync - EN
    and download the BlackBerry Link for PC:
    BlackBerry - Software Downloads 2

    That will installed the desktop software, BlackBerry Link, and the drivers you need, BlackBerry Device Manager.
    07-09-15 11:25 AM
  4. green_ember's Avatar
    07-09-15 11:31 AM
  5. Dok Kang's Avatar
    Uh yeah I have Win 7 and am having the same problem.

    Posted via CB10
    07-09-15 10:15 PM
  6. rebroker2009's Avatar
    You have to delete the drivers, reboot and then reinstall again! Should fix your problem

    Blackberry Passport running
    07-09-15 11:15 PM

Similar Threads

  1. When 10.3 will be in Q10
    By Abdulla Alkhaldi in forum Android Apps (Amazon Store & APK Files)
    Replies: 6
    Last Post: 07-11-15, 07:45 PM
  2. How can I update Blend on my Windows pc?
    By CrackBerry Question in forum BlackBerry Blend
    Replies: 4
    Last Post: 07-10-15, 01:07 PM
  3. Android apps not working on my Q10.
    By Rukha in forum BlackBerry Q10
    Replies: 2
    Last Post: 07-09-15, 03:40 PM
  4. Why isn't my Visual VoiceMail working after the latest update?
    By CrackBerry Question in forum General BlackBerry Discussion
    Replies: 1
    Last Post: 07-09-15, 11:17 AM
  5. q10 not opening
    By amit kafle in forum BlackBerry Q10
    Replies: 3
    Last Post: 07-09-15, 10:47 AM